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Dear Tess and Shannon,

I am writing this letter to express my gratitude. I want to thank both for doing your utmost work and support to Frank in the past 3 years. I see what is called professionalism and dedication in both of you!

I remember when we had our first interview in 2019, I was apprehensive because Frank was not a high-achieving kid. I'm worried that you will only want to accept those top students, because they can bring the admissions of elite schools and benefit your future business. But I'm glad you didn't "dislike" Frank when you met him. You discussed with him what he likes and what he wants to do in the future. You told him you wanted to work with him and help him achieve his goals.

That's what I'm especially grateful to both of you for bringing to Frank over these three years – real caring for his growth: not just academically, but also character building. I hear you tell Frank over and over again, “You need to be more independent and accountable to yourself, because when you go to college, there will be no one around to play the role of reminder and nanny all the time, you need to be more proactive and take care of your own Act responsibly!”

I wholeheartedly agree with this, and I am very grateful for your persistence and encouragement for Frank. I have seen Frank grow in the past three years and in the matter of applying for admission - this has also made me kind of stay away from the application process, basically no intervention. Frank managed to complete this important journey of his life independently with your support! This is his achievement and the credit of both of you!

Finally, I would like to specifically mention your degree of expertise and extensive experience in college selection. For those top students, the choice of school will be simple. But in Frank's situation, your professional experience becomes even more important, because we know too little about American schools, apart from those well-known famous schools, we have no idea what other schools are suitable for Frank, so we very much need your experience to help suggest and screen out. TEAM has a complete system for identifying suitable schools, from the assessment of students' personality to the intensive communications with great patience. After many discussions and adjustments with Frank, he finally has a relatively clear list of schools. He himself thinks this is a list of schools he likes and suits him. This is exactly there is no the “best”college, but only the“suitable”college. On the way of university application, your experience has given him a rich and varied choice.

Plus, your experience has helped Frank avoid potential pitfalls. I remember that he wanted to apply to the same university because of the recommendation of his classmates. But you shared some information that he didn't know to prevent him from making decisions that he would regretted based on incomplete information. Here, your experience once again proved your values!

The admission offer from the first university came in early December, and we congratulated Frank together in the WeChat group, but I actually know that without the hard work of both of you and your excellent school selection strategy, there will be no college that he really likes!

Frank's high school career is coming to an end, and a new college life is just around the corner. He should still encounter different difficulties and challenges, but I believe that the knowledge and skills he learned from you during high school years will help him integrate into the new environment and start a new journey as soon as possible. Thank you for your genuine concern for Frank in the past three years. You have given him a real good example with your own actions: professionalism, persistence and independence!

Many thanks again!